Skip to main content

Privacy Policy

Privacy Policy

Last updated: October 9, 2024

  1. Introduction

Welcome to Kumu AI ("we," "us," or "our"). We are committed to protecting the privacy of dental professionals, their staff, and patients who visit our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

  1. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and contact information
  • Dental practice details
  • Professional credentials
  • Login credentials
  • Payment information

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address
  • Browser type
  • Device information
  • Usage data
  • Cookies and similar tracking technologies
  1. How We Use Your Information

We use the collected information for:

  • Providing and maintaining our services
  • Improving user experience
  • Processing transactions
  • Sending administrative information
  • Responding to inquiries and support requests
  • Compliance with legal obligations
  • Marketing purposes (with your consent)
  1. Data Security

We implement appropriate security measures to protect your personal information, including:

  • Encryption of sensitive data
  • Regular security assessments
  • Limited access to personal information
  • Secure data storage
  1. HIPAA Compliance

While our website is designed for dental professionals and not patients, we understand the importance of HIPAA compliance in the dental industry. We recommend that users:

  • Do not share protected health information (PHI) through our platform
  • Use appropriate safeguards when accessing our services in clinical settings
  • Be mindful of patient privacy when using our resources
  1. Third-Party Services

We may use third-party service providers for:

  • Payment processing
  • Analytics
  • Email marketing
  • Hosting services

These providers have their own privacy policies and may collect information as per their terms.

  1. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Request data portability
  1. Cookies Policy

We use cookies to:

  • Improve website functionality
  • Analyze website traffic
  • Personalize content
  • Remember user preferences

You can control cookie settings through your browser preferences.

  1. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify users of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

  1. Contact Us

If you have questions about this Privacy Policy, please contact us at:

  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Address: 1 East Liberty Street, Suite 600   Reno, NV  89501

 

 

 

Terms and Conditions

Welcome to kumu-ai.com. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review these carefully before using our site or subscribing to our software and services. If you do not agree with these terms, you may not access or use the site.

  1. General Overview

1.1. This website is operated by Kumu AI LLC. Throughout the site, the terms "we", "us", and "our" refer to Kumu AI LLC.

1.2. Our website offers cloud-based software solutions and related services designed specifically for dental practices. By subscribing to our services, you agree to the terms outlined herein.

  1. Eligibility

2.1. By using our site, you confirm that you are at least 18 years of age and that you have the legal capacity to enter into contracts.

2.2. The products and services we offer are intended for dental professionals and practices. By subscribing to our services, you confirm that you are authorized to represent and act on behalf of a dental practice.

  1. Services

3.1. We offer software as a service (SaaS) that provides tools and services to enhance the management and operations of dental practices.

3.2. All services are delivered over the cloud and accessible through the internet. There is no software to install or download unless otherwise stated.

3.3. Descriptions of our software and services are provided on the website. However, we do not warrant that product descriptions or other content are entirely accurate, complete, or error-free.

3.4. We reserve the right to modify or discontinue services at any time without prior notice.

  1. Subscriptions and Payment

4.1. Access to our software is provided on a subscription basis, with pricing outlined on the website.

4.2. Subscriptions are billed either monthly or annually, as per your selection during sign-up, and will automatically renew unless canceled.

4.3. You agree to provide current, complete, and accurate payment and billing information. Failure to pay fees when due may result in suspension or termination of your access to the service.

4.4. Prices for our services are subject to change. Any changes will be communicated to you prior to your next billing cycle.

  1. Use of Services

5.1. Your subscription grants you the right to access and use our software and services for the operations of your dental practice.

5.2. You are not permitted to share access credentials with unauthorized users, resell, lease, or exploit the services in any unauthorized manner.

5.3. You are responsible for maintaining the confidentiality of your account and password and for any activities that occur under your account.

5.4. We reserve the right to suspend or terminate your account if we detect any misuse of the service.

  1. Service Availability and Uptime

6.1. We aim to provide reliable and continuous access to our services. However, we do not guarantee 100% uptime. There may be occasional maintenance, upgrades, or unexpected outages.

6.2. We will make reasonable efforts to inform you of any planned downtime for maintenance.

  1. Refunds and Cancellations

7.1. Subscription fees are non-refundable, except as required by law or where explicitly stated otherwise.

7.2. You may cancel your subscription at any time, but cancellations will only take effect at the end of the current billing cycle. You will retain access to the service until the end of the subscription term.

7.3. We reserve the right to cancel your subscription at any time, with or without notice, for breaches of these terms or for any other reasons, including misuse of the service.

  1. Data and Privacy

8.1. Your data is stored securely in accordance with our Privacy Policy. However, you are responsible for maintaining backup copies of your data.

8.2. We will take reasonable steps to protect your data, but we do not guarantee its absolute security due to the inherent risks of internet-based services.

  1. Limitation of Liability

9.1. We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or services.

9.2. We do not warrant that our service will be error-free or that issues will be resolved within a specific time frame. You agree to use the service at your own risk.

  1. Intellectual Property

10.1. All content and materials provided through the website and services, including but not limited to text, graphics, logos, and software, are the property of [Your Company Name] or its licensors and are protected by intellectual property laws.

10.2. You are granted a limited, non-exclusive, non-transferable right to access and use the services during your subscription period. This does not grant you ownership of the software or any related materials.

  1. Compliance with Laws

11.1. You agree to comply with all applicable laws and regulations when using our services, including but not limited to data protection laws relevant to your dental practice.

11.2. It is your responsibility to ensure that the use of our services complies with your local regulatory and professional requirements.

  1. Governing Law

12.1. These terms shall be governed by and construed in accordance with the laws of Nevada.

12.2. Any disputes arising out of or related to these terms will be subject to the exclusive jurisdiction of the courts located in [Your Jurisdiction].

  1. Changes to Terms and Conditions

13.1. We reserve the right to modify these terms at any time. Changes will be posted on this page, and the updated terms will become effective immediately upon posting.

13.2. Your continued use of our services following any changes constitutes acceptance of the new terms.

  1. Contact Information

For any questions or concerns regarding these terms, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.